Service

Preventative Maintenance
Our maintenance schedules have been developed through extensive experience repairing and servicing the complete AKTA range. We’ve tailored these schedules to cover not just the essentials but also to proactively tackle common instrument issues which have proven invaluable to improving instrument uptime and overall performance.
Reporting
Our service plans are provided maintenance and test reports, service consumables replaced are recorded for full product traceability. In addition you'll receive annual performance and analysis report, providing insights into your instrument's performance and potential issues.


Compliance
Our schedules satisfy OEM recommendations ensuring your instrument remains compliant. All maintenance and repairs are performed by experienced & qualified, ECS-accredited engineers.
AKTA Service Options
Essential
Maintenance of key components ensuring the common wear parts are replaced. Inspection of the overall condition of your instrument and verification of the instrument monitors.
Routine
Ideal option to ensure your instrument is performing to the manufacturers specifications. Maintenance is conducted inline with OEM recommendations with performance tests carried out to verify compliance.
Comprehensive
An enhanced routine maintenance includes internal component inspection and monitor calibration. Ideal for older models and highlighting potential issues which may not be apparent during normal operation.
Tailored
Tailored service based on how you utilise your instrument, offering recommendations and advice to help you choose the right type of service for your system.
Whether you require remote support or you're looking for a fully comprehensive service schedule please do not hesitate to get in touch.
Service & support is available for the following instrument models:
- AKTA™ Avant 25 & 150
- AKTA™ Go
- AKTA™ Start
- AKTA™ Pilot 400
- AKTA™ Pilot 600
- AKTA™ PCC
- AKTA™ Prime & Prime Plus
- AKTA™ Xpress, AKTA™ Crossflow
- AKTA™ Purifier, Explorer & micro
- AKTA™ FPLC