Service

Our maintenance schedules have been developed through extensive experience repairing and servicing the complete AKTA range. We’ve tailored these schedules to cover not just the essentials but also to proactively tackle common instrument issues which have proven invaluable to improving instrument uptime and overall performance.

With our service plans, you receive annual performance & analysis reports, giving you an insight to your instrument’s performance and any potential issues that may arise.

Our schedules satisfy OEM recommendations ensuring your instrument remains compliant. With our 2+ year plans, we offer an A & B service schedule with the latter being more intrusive verifying internal component condition.

Please see our standard plan options for more information. We can of course accommodate your own schedules and tailor plans to best suit how you utilise your instruments.

Whether you require remote support or you're looking for a fully comprehensive service schedule please do not hesitate to get in touch.  

AKTA Service Plans

System Support

Telephone & Email Support
48-hour Breakdown Response
Competitive Call out fee
1st year free to new customers*

* Sign up required, cancel anytime. Renewal plan is chargeable after the 1st year.

System Support Plus

Telephone & email support
48-hour breakdown response
Discounted pre-paid call outs

System Service

Telephone & email support
48-hour breakdown response
Competitive call out fee
1 PM visit per annum
PM consumable parts included
PM tailored to suit your requirements
Annual systems performance & analysis report
Our most popular plan

System Service Plus

Telephone & email support
48-hour breakdown response
Discounted pre-paid call outs
1 PM visit per annum
PM consumable parts included
PM tailored to suit your requirements
Annual systems performance & analysis report

'Our Price Promise'

We are committed to provide you with the best price available with any of our service plans. If you do find a better priced plan elsewhere we'll aim to beat the price by up to 10%.

Service & support is available for the following instrument models: